Top 5 Member Spotlight

Brian Solinsky
South Sound Home Team at Keller Williams
Years in Real Estate: 7
Areas Served: South Sound of Washington State; mainly Puyallup, Bonney Lake, Tacoma, Federal Way, Auburn, and Spanaway
What is your unique selling advantage?
“Begin with the end in mind.” Steven R Covey. I start with an understanding of the goals of my clients, then set up a plan for success. Through the use of research, marketing, communication, negotiation, and follow through; I am able to sell homes for the highest price in the right amount of time. As we follow the plan with the end in mind, we can overcome any obstacle that comes our way.
What is the key to a successful life in real estate?
Finding success in real estate first involves being in front of people. It is vital to budget your time to allow for such opportunities. Being involved with my community, both in person and in cyberspace let’s others know I am there and ready to serve. It is a natural jump to do business with me as a trusted community-minded individual.
What are you doing to make a difference and drive new business?
Community involvement is key to my business success. I coach multiple teams in youth sports and am involved in the W.A.T.C.H. DOGS program at the local elementary school. These activities put me in front of people in a positive way and lead to business opportunities as well.
Christine Richardson
Weichert Realtors
Years in Real Estate: 24
Areas Served: Northern Virginia
Why did you become a member of Top 5?
“I believe strongly in the idea of providing relevant information to my clients. Why is it that consumers call us after they have decided they want to buy or sell real estate? They should be calling us to find out if they should be considering buying or selling real estate. I also like the idea of having a credential that spans real estate companies so that consumers have a true benchmark to seek when choosing a REALTOR®. There are so many "top producers” out there—how is a consumer to choose?”
What is the best way to connect with the consumer?
“I think you have to be versatile and flexible. Some people want to communicate by text and Facebook messaging while others prefer the good old fashioned phone call or face-to-face discussion. And you have to be able to do everything in between, too. I try to make my clients feel as comfortable and make connecting with me easy. That requires different approaches for different people.”
Valerie Keener
RE/MAX PREMIER
Years in Real Estate: 8
Areas Served: North Dallas, Richardson, Collin County, SE Denton County
What is your unique selling advantage?
"Being an avid reader, and technical almost to the point of being a “geek”, I accumulate amazing amounts of market knowledge and never stop garnering more! Market knowledge is much more than preparing comparable sales information and reports, it’s being aware of commercial development as well as residential, changes in appraisal regulations, lender regulations, inspection codes and school information, and how all of the above factor into residential real estate. The more I know and learn, the more I can help my clients to make the best real estate decisions."
What is the biggest challenge to using social media?
"Social media is time consuming, though there are some great tricks and tools to keep the time commitment it to a minimum. I think the larger challenge is the plethora of social media venues and how to find what works for you and tailor it to your business and personal life. You can be on any of the primary sites, Facebook, Twitter or YouTube, and without knowledge of how to use those sites for business, it’s easy to believe they don’t offer anything. It’s easy to want to focus so much on growing business or obtaining business from these sites that you overlook the enjoyment factor! Sometimes, it’s just fun to be on Facebook and keep up with people and “like” their posts!"
Priscilla Toomey
Julia B. Fee Sotheby's International Realty
Years in Real Estate: 25
Areas Served: Southern Westchester County, NY
Why did you become a Member of Top 5?
For the information and the networking. I learn so much from working with Top 5. The articles all go up on my website, which has helped my search engine optimization tremendously.
Why is providing relevant content and information critical to succeeding in today’s market?
Everybody starts their home search on the Internet today. They may also hear a lot in the media about real estate. One of the reasons it is so important to provide relevant content is because real estate is local, but what they may be seeing or hearing is not local. I provide important context.
Why is it essential to build this type of ongoing relationship with clients?
Real estate sales are often looked at as transactional. My background, however, is in relocation, where the relationship goes on for 20 or 30 years. So I look at clients as clients for life and I want to be there as a resource for whatever they need, whenever they need it.

Jacqueline Hoff
Mansell Real Estate – Ogden UT
Years in Real Estate: 8
Areas Served: Weber, Davis, Morgan and Box Elder Counties in UT
What is your unique selling advantage?
Someone once said, “It’s not what you know, but who you know.” It’s both! Fortunately, education and experience allow me to help my clients get to where they are going faster with understanding the “what, where, when and why” of selling their property.
Why did you become a member of Top 5?
To benefit from the knowledge, inspiration and experience of other top real estate professionals who are currently doing business the way I want to grow mine.
What is your most creative marketing strategy?
This year I held a “Do It Yourself Kids Summer Outdoor Project Contest”. Parents and kids loved it! The kids had to choose a project, use a budget of $100, plan the project, send me before and after photos along with their receipts and a synopsis of what they learned. The winner received a professional video posted to YouTube and Facebook as well as a $200 Visa gift card. Community involvement is always key
Chris Nichols
Prudential Utah Elite Real Estate
Years in Real Estate: 9
Areas Served: Utah County, Utah
What is the biggest challenge to using social media?
I think people tend to not be themselves on social sites. This is an opportunity for you to shine and let your personality show. After all, the best client is the one who truly feels connected to you as their agent.
What is your most creative marketing strategy?
When I first got involved in social media I branded myself as utahREpro. That branding and presence across multiple platforms has made a tremendous difference for me. It has provided me with many referrals from across the nation as I have been able to stay top of mind for REALTOR friends when they have needs here in Utah.
What is the key to a successful life in real estate?
Give back! My career has truly blossomed and been impacted for the good as I have given back to the industry by serving.

Chris Ruszkiewicz
RE/MAX Realty 100
Years in real estate: 18
Areas served: Greater Milwaukee Area; Milwaukee, Waukesha, Washington, Racine & Ozaukee counties.
What is your unique selling advantage?
I offer exceptional service to my clients. With over 18 years as a full-time, successful Realtor, my experience helps buyers and sellers navigate this difficult market. My goal is to do all I can to help each of my clients meet their real estate goals. I strive to make each transaction as smooth and easy as possible. With 95% of my business coming from past clients and referrals, I don’t have to invest time in pursuing new business. I’m able to devote my time to serving the needs of my clients.
What is the key to a successful life in real estate?
Passion and balance. I absolutely love what I do and love my clients. However, taking care of my clients can become overwhelming. I have learned to take care of myself and my family first. It has made me a better wife, mother, friend and Realtor!
Cindy Marsh-Tichy
Weichert Realtors
Years in Real Estate: 13
Areas Served: Parsippany: Montville, Boonton, East Hanover, Denville, Rockaway, Hanovers
What is the key to a successful life in real estate?
You really have to love this business. It is so diverse and changes each day so it is always a challenge. Surround yourself with people that love the business like you do and have the same work habits and philosophy. Everyone plays an important role in making sure the client is satisfied and returns time and time again. Education is also key. I have always prided myself on staying educated on current topics and issues. I hold several designations and make sure to take classes that bring me up to date on market trends, legal issues, mortgage options and more. There are a lot of topics that until confronted by them, most are unaware they exist. I try to be able to be the source to find the answers.
How have you incorporated video into your marketing?
I use videos in three different ways. First, as a walkthrough of the property when it is listed with my own dialogue as if I was showing it to a prospective client. Second, I do a segment called Driving with Cindy, and yes, it is videotaped while I am driving and it is a brief overview of a topic, like staging. Lastly, I have a video that tells my clients why they want to work with me. Video is very powerful, especially when marketing overseas or across the country to relocation clients.

Stacy McFarland
BroadHead Real Estate Solutions, LLC
Years in Real Estate: 4
Areas Served: Austin, Dripping Springs, Bee Cave, Lakeway, Buda, Kyle
What is your sustainable competitive advantage?
BroadHead's competitive advantage is that we have a team that is well diversified in traditional real estate and REO sales as well as staying up-to-date with the everyday evolving technology. This diversity and the many different strengths that each team member brings to the table enables BroadHead to better serve our clients, other Realtors, and BroadHead as a whole.
What is the biggest challenge to using social media?
The biggest challenge in using social media is staying on top of each social media facet and keeping pertinent information up-to-date that is actually beneficial to your clients.
The key to a successful life in real estate is adapting to change. Markets and technology change on a regular basis and if you are not adaptable, you will be left in the dust.
Maryann Hilvers Augustine
Frontline Realty Group
Years in Real Estate: 19+years
Areas Served: San Diego County – San Diego, East County, South Bay, San Diego Coastal and Inland areas
What is your unique selling advantage?
World-Class Service. My goal is to have a relationship with everyone I have ever done business with 5, 10, 15 years down the road. Which means I have to provide such an extraordinary level of service with attention to detail and problem solving that my clients always come back and feel compelled to refer others.
What is your sustainable competitive advantage?
My knowledge of real estate applied to how much I care about every single client I deal with and the fact that “I never give up.” That 11th hour is the difference between who gets it done and who walks away wishing it could have gone differently.
What is the key to a successful life in real estate?
Having a “Passion” for it. I love what I do and I love my clients. The market is always moving and changing. I feel like you have to move with it and be open to learning new things. However, when it all comes down to the bottom line – it is a people and problem-solving business. You have to be good at both.
Top 5 in the News
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Top 5: Front Page News!After thousands of events, webinar and coaching sessions with agents all across North America, I have come to recogninze that there is one obstacle in our industry that is common thread: the challenge of differentiation. Simply stated the real estate consumer struggles to understand the difference between the true real[…] |
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John Featherston on Top 5On September 3, 2008, John Featherston, president and CEO of RISMedia, gathered several of the real estate industry’s most influential leaders to discuss the future of real estate. Participating in the discussion were Better Homes and Gardens Mason-McDuffie Chairman Ed Krafchow (then president of Prudential CA/NV/TX Realty); Jim Sherry, president[…] |
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